Renew to keep garden waste service

9:17am - 16 June 2022

Garden waste collections will stop today (Friday) if you haven’t renewed your subscription to the service.

If you still want your garden waste collected from the kerbside you’ll need to renew, and the easiest way to do it is online.

It costs £40 and once renewed, you’ll have the service until Friday 31 March next year.

More than 28,000 households have signed up so far.

If you don’t have internet access, you could ask a friend or relative to help or visit one of our libraries, which all have free wifi and computers.

You can also renew over the phone if you can’t get online, by calling 01934 888 802, but there could be a long wait during busy times.

Payments can’t be made in person so please don’t visit our offices.

If you can’t pay by credit or debit card, call 01934 888 802 to discuss alternatives.

Garden waste bin customers will receive one permit sticker for each bin. Addresses are now printed on the sticker to help crews identify which households have signed up.

Garden waste sack customers will receive one permit tag for every three sacks. Please write your address on the tag and attach it to one of the bags.

Permits will be posted out within 10 working days of signing up.

For these who receive council tax support, the cost is subsidised to £10 for each bin or three sacks. This discount is automatically applied when you renew.

If you don’t want to renew, you don’t need to do anything and the service will now end.

Please keep your bin empty and we’ll be in contact by email or letter to arrange a collection date.

Home composting is a great way to manage your garden waste. Find out more about it on our website.

You can also take your garden waste to one of our three recycling centres. Find opening times and locations online.

Check all your recycling and waste collection calendars on our website.