This accessibility statement covers the North Somerset Life website. It applies to https://www.nothsomersetlife.co.uk.
This website is run by North Somerset Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts with browser accessibility extensions
- zoom in up to 300% without the text spilling off the screen
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made most of the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- non-descriptive text links
- you cannot skip to the main content when using a screen reader or keyboard
- some older PDFs are not accessible
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
email digitalteam@n-somerset.gov.uk
We’ll consider your request and get back to you in five working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email us on digitalteam@n-somerset.gov.uk.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment.
Our main offices have audio induction loops, or if you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter.
Technical information about this website’s accessibility
North Somerset Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations:
- ensure pages don't scroll in two dimensions on small screens WCAG AA 1.4.10
- ensure controls change appearance when they are selected WCAG AA 2.4.7
- ensure form controls have labels WCAG A 1.3.1
We aim to fix these issues by December 2024.
Content that’s not within the scope of the accessibility regulations
Maps
Some of our maps are not accessible. We don’t currently have a plan in place to change our maps as mapping is exempt from meeting the accessibility regulations.
What we’re doing to improve accessibility
We are assessing our current microsites for accessibility and will set up a programme to bring them into the main content management system.
Preparation of this accessibility statement
This statement was prepared on Tuesday 22 September 2020.
This website was last tested on Friday 5 July 2024.
The website is tested on a monthly basis by Silktide who test a sample of pages every month.
This statement was last reviewed on Tuesday 9 July 2024.