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You can still have a landline in your home but the technology that powers it will be different.
The migration is industry-led but the government is monitoring progress and we will do what we can to help residents understand what’s happening.
For most people, switching over will be straightforward.
Nobody will lose their landline service and there will still be the option for a ‘landline only’ service if you do not want an internet connection.
If you already have internet, the change may be as simple as plugging your phone into your broadband router rather than the socket on the wall.
The changeover is happening in phases and some people have already been moved to the digital system.
Your phone company will get in touch with you when they want you to make the change, so wait to hear from them.
BT is rolling out the programme for its customers on a region-by-region basis from this summer.
However, certain groups won’t be switched yet, including people aged 70 and over, those with additional needs, people who only have a landline and not broadband, those with telecare alarms, and people with no mobile signal at home.
Other companies with their own networks, such as Virgin Media, plan to follow the same timescale and have completed the changeover by December 2025.
Age UK has a round-up of information and information and advice on its website and more information is also available on the government website.